Kelly Caplenas
  • Vancouver, WA
  • United States
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Kelly Caplenas's Discussions

Technology and Customer Service

Started Mar 13 0 Replies

I read this line in a Forbes article … "Time and technology wait for no one, and customer loyalty seems to matter less every year. .." I agree and disagree with that statement. I do believe that…Continue

 

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Mar 13
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Mar 13
Kelly Caplenas posted a discussion

Technology and Customer Service

I read this line in a Forbes article … "Time and technology wait for no one, and customer loyalty seems to matter less every year. .." I agree and disagree with that statement. I do believe that technology does not wait – which is why we continuously improve and upgrade our systems. I can’t agree with the customer loyalty because I see it every day with repeat customers and the specialized service we provide for each student. When you have both – updated technology and fantastic customer…See More
Mar 13
Kelly Caplenas posted a blog post

Sick Home - Sick Families

I found this article, and it confirms what we know that the better indoor air quality is, the lower the pulmonary issues of the residents as well as the opposite effect. A healthy home is essential for the wellness of people living there.https://m.medicalxpress.com/news/2019-02-home-energy-efficiency-respiratory-health.htmlKelly CaplenasGeneral Manager Green Training USA…See More
Mar 4
Kelly Caplenas posted a blog post

Technology and Customer Service

I read this line in a Forbes article … "Time and technology wait for no one, and customer loyalty seems to matter less every year. .."  I agree and disagree with that statement.  I do believe that technology does not wait – which is why we continuously improve and upgrade our systems.  I can’t agree with the customer loyalty because I see it every day with repeat customers and the specialized service we provide for each student.   When you have both – updated technology and fantastic customer…See More
Feb 19
Diane Chojnowski left a comment for Kelly Caplenas
"Hi Kelly, Welcome to Home Energy Pros Forum. Feel free to join the conversation in the Forum and Groups. And share your energy efficiency photos, videos, and upcoming events. If you're blogging about home performance, this is the place for…"
Feb 1
Kelly Caplenas is now a member of Home Energy Pros Forum
Jan 31

Profile Information

Company
Green Training USA
Role in Home Performance Marketplace
Energy efficiency / Weatherization program administrator or implementer / evaluator, Other
Professional Certification
BPI

Kelly Caplenas's Blog

Sick Home - Sick Families

Posted on March 4, 2019 at 12:45pm 0 Comments

I found this article, and it confirms what we know that the better indoor air quality is, the lower the pulmonary issues of the residents as well as the opposite effect. A healthy home is essential for the wellness of people living there.

https://m.medicalxpress.com/news/2019-02-home-energy-efficiency-respiratory-health.html

Kelly…

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Technology and Customer Service

Posted on February 19, 2019 at 9:48am 0 Comments

I read this line in a Forbes article … "Time and technology wait for no one, and customer loyalty seems to matter less every year. .."  I agree and disagree with that statement.  I do believe that technology does not wait – which is why we continuously improve and upgrade our systems.  I can’t agree with the customer loyalty because I see it every day with repeat customers and the specialized service we provide for each student.   When you have both – updated technology and fantastic…
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At 9:45am on February 1, 2019, Diane Chojnowski said…

Hi Kelly,

Welcome to Home Energy Pros Forum. Feel free to join the conversation in the Forum and Groups. And share your energy efficiency photos, videos, and upcoming events. If you're blogging about home performance, this is the place for you!

Don't forget to upload your profile picture. 

Thanks!

Diane, HEP Forum Moderator

 
 
 

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