Kelly Caplenas
  • Vancouver, WA
  • United States
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Kelly Caplenas's Discussions

Technology and Customer Service

Started this discussion. Last reply by Franco Oyuela Mar 25. 1 Reply

I read this line in a Forbes article … "Time and technology wait for no one, and customer loyalty seems to matter less every year. .." I agree and disagree with that statement. I do believe that…Continue

 

Kelly Caplenas's Page

Latest Activity

Kelly Caplenas posted an event

May 20 – 21: BPI Analyst (and Envelope) Training & Exam – Laurel, MD at Laurel, MD

April 29, 2019 to May 22, 2019
BPI Building Analyst (and Envelope) Training & Certificationon May 20-21 in Laurel, MDWe wanted to make sure that you are aware of this opportunity!Join us and learn everything you need to perform a comprehensive building analysis and provide work scope recommendations to save energy, improve comfort and increase a home's safety and durability. Your BPI Building Analyst credentials also qualify your clients for a variety of incentive programs.Course Package Includes:24 Hour Online…See More
Apr 29

Profile Information

Company
Green Training USA
Role in Home Performance Marketplace
Energy efficiency / Weatherization program administrator or implementer / evaluator, Other
Professional Certification
BPI

Kelly Caplenas's Blog

Sick Home - Sick Families

Posted on March 4, 2019 at 12:45pm 1 Comment

I found this article, and it confirms what we know that the better indoor air quality is, the lower the pulmonary issues of the residents as well as the opposite effect. A healthy home is essential for the wellness of people living there.

https://m.medicalxpress.com/news/2019-02-home-energy-efficiency-respiratory-health.html

Kelly…

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Technology and Customer Service

Posted on February 19, 2019 at 9:48am 0 Comments

I read this line in a Forbes article … "Time and technology wait for no one, and customer loyalty seems to matter less every year. .."  I agree and disagree with that statement.  I do believe that technology does not wait – which is why we continuously improve and upgrade our systems.  I can’t agree with the customer loyalty because I see it every day with repeat customers and the specialized service we provide for each student.   When you have both – updated technology and fantastic…
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At 9:45am on February 1, 2019, Diane Chojnowski said…

Hi Kelly,

Welcome to Home Energy Pros Forum. Feel free to join the conversation in the Forum and Groups. And share your energy efficiency photos, videos, and upcoming events. If you're blogging about home performance, this is the place for you!

Don't forget to upload your profile picture. 

Thanks!

Diane, HEP Forum Moderator

 
 
 

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