Customer Response Cards/Online Reviews: You Need To Know What Your Customers are Thinking

Event Details

Customer Response Cards/Online Reviews: You Need To Know What Your Customers are Thinking

Time: December 3, 2019 from 3pm to 4:30pm
Location: Your Computer
Street: 107 Hermes Road, Suite 210
City/Town: Schenectady
Website or Map: http://bpi.org/webinar/custom…
Phone: 5188992727
Event Type: webinar
Organized By: Building Performance Institute
Latest Activity: Jul 15

Export to Outlook or iCal (.ics)

Event Description

It is imperative that today’s company owner/manager receive steady feedback from their customers. The company needs to know the customers opinion of their service, office staff and overall quality of work. Properly designed and presented Customer Response Cards and/or online reviews provide the needed information for today’s contractor to tweak their companies for maximum profitability. Several physical cards/online review systems will be discussed along with information on how to present the cards including incentive systems for your technicians to give the cards out.

Presentation by Tom Grandy
Earn Up To 1.5 BPI CEUs

Free to BPI GoldStar Contractors and BPI Test Centers; $50 fee for all others

Comment Wall

Comment

RSVP for Customer Response Cards/Online Reviews: You Need To Know What Your Customers are Thinking to add comments!

Join Home Energy Pros Forum

Attending (1)

Forum

Air Sealing Manufactured Home

Started by John Lile in General Forum. Last reply by Darin Pleines 22 hours ago. 10 Replies

Solar ROI Calculator

Started by Kyle Baker in General Forum yesterday. 0 Replies

Does Radiant Barrier Still Work 10 Years Later?

Started by Green Energy of San Antonio in General Forum. Last reply by Sean Wiens on Friday. 2 Replies

Best Exhaust Fans - your opinion?

Started by Eric Miller in General Forum. Last reply by Russell Pope on Thursday. 3 Replies

October 2 is Energy Efficiency Day

Started by Diane Chojnowski in General Forum on Thursday. 0 Replies

ERV recommendations

Started by David Wentling in General Forum. Last reply by Luke Langhals Sep 11. 13 Replies

Baffles without soffit vents?

Started by Haley Keegan in Best Practices. Last reply by Eric Kjelshus Sep 9. 14 Replies

Off-Grid Applications?

Started by Kyle Baker in General Forum. Last reply by Paul Scheckel Sep 5. 2 Replies

Latest Activity

Profile IconChase Roberts, Omni Real Estate and Kevin M Dugan joined Home Energy Pros Forum
3 hours ago
Darin Pleines replied to John Lile's discussion Air Sealing Manufactured Home
"In illinois WAP program we seal the belly material and lightly dense pack the cavity with loose…"
22 hours ago
Brian Robinson replied to John Lile's discussion Air Sealing Manufactured Home
"The first place to look when working on trailers / manufactured home is the…"
yesterday
tedkidd replied to John Lile's discussion Air Sealing Manufactured Home
"Spray foam the road barrier."
yesterday
Tom Wilson replied to John Lile's discussion Air Sealing Manufactured Home
"The good news is the linoleum IS the air/vapor barrier and unless it is put under 50 Pa negative…"
yesterday
Kyle Baker posted a discussion

Solar ROI Calculator

How do you know when you get a payback on installing a solar system? What ROI have you received…See More
yesterday
Robin Henry replied to John Lile's discussion Air Sealing Manufactured Home
"Sorry if I'm preaching to the choir but careful sealing up mobiles too tightly as they are…"
yesterday
Tom Wilson replied to John Lile's discussion Air Sealing Manufactured Home
"Typo corrections: This is the classic problem folks have been wrestling with forever with…"
yesterday
Ed Minch replied to John Lile's discussion Air Sealing Manufactured Home
"Many of the WAP programs have written extensively on sealing of these guys.  West Virginia in…"
yesterday
Tom Wilson replied to John Lile's discussion Air Sealing Manufactured Home
"This is the classic problem folks have been wrestling with forever with manufactured…"
yesterday
Rich Mialki Jr replied to John Lile's discussion Air Sealing Manufactured Home
"Does this really matter much?  Think of what the blower door is doing as opposed to natural…"
yesterday
Emily Ambrose's blog post was featured
yesterday

© 2019   Created by Building Performance Association   Powered by

Badges  |  Report an Issue  |  Terms of Service