Customer Response Cards/Online Reviews: You Need To Know What Your Customers are Thinking

Event Details

Customer Response Cards/Online Reviews: You Need To Know What Your Customers are Thinking

Time: December 3, 2019 from 3pm to 4:30pm
Location: Your Computer
Street: 107 Hermes Road, Suite 210
City/Town: Schenectady
Website or Map: http://bpi.org/webinar/custom…
Phone: 5188992727
Event Type: webinar
Organized By: Building Performance Institute
Latest Activity: Jul 15, 2019

Export to Outlook or iCal (.ics)

Event Description

It is imperative that today’s company owner/manager receive steady feedback from their customers. The company needs to know the customers opinion of their service, office staff and overall quality of work. Properly designed and presented Customer Response Cards and/or online reviews provide the needed information for today’s contractor to tweak their companies for maximum profitability. Several physical cards/online review systems will be discussed along with information on how to present the cards including incentive systems for your technicians to give the cards out.

Presentation by Tom Grandy
Earn Up To 1.5 BPI CEUs

Free to BPI GoldStar Contractors and BPI Test Centers; $50 fee for all others

Comment Wall

Comment

RSVP for Customer Response Cards/Online Reviews: You Need To Know What Your Customers are Thinking to add comments!

Join Home Energy Pros Forum

Attending (1)

Forum

Thoughts on EVs? Love em or hate em?

Started by Kyle Baker in General Forum. Last reply by David Butler 12 hours ago. 3 Replies

Capillary break retrofit

Started by Paul Raymer in Best Practices. Last reply by Paul Raymer on Thursday. 3 Replies

Help with OpenStudio/EnergyPlus

Started by Kerry Haglund in General Forum. Last reply by Kerry Haglund on Thursday. 1 Reply

Insulating Chilled/Cold Water Lines

Started by Sean Wiens in HVAC. Last reply by Sean Wiens Jan 20. 10 Replies

What's the Most Profitable HVAC Job for Your Company?

Started by Wayne Melancon in HVAC. Last reply by bebelyn accessdoors Jan 16. 5 Replies

Looking for a Rater in Sacramento Area

Started by Brian A McFadden in BPI. Last reply by Building Performance Institute Jan 14. 1 Reply

Hydronic System Critique

Started by Sean Wiens in HVAC. Last reply by Sean Wiens Jan 14. 8 Replies

Latest Activity

Building Performance Journal posted a blog post

Now Accepting Nominations for the Linda Wigington Leadership Award

The Building Performance Association is now accepting nominations for the Linda Wigington…See More
5 hours ago
Anna Stern liked Chris Laumer-Giddens's blog post Near Perfect Air Tightness Measured in Contemporary Home
10 hours ago
David Butler replied to Kyle Baker's discussion Thoughts on EVs? Love em or hate em?
"@Kyle, I spotted an error in the article. You wrote: > Washington DC: <$0.10 per kWh…"
12 hours ago
Sean Wiens replied to Kyle Baker's discussion Thoughts on EVs? Love em or hate em?
"If you are concerned about environmental footprint, then they make no sense in the USA at all…"
13 hours ago
Building Performance Institute liked Diane Chojnowski's group News & Announcements
14 hours ago
Building Performance Institute liked Diane Chojnowski's discussion Nominations open for Linda Wigington Leadership Award
14 hours ago
Building Performance Institute liked Diane Chojnowski's discussion Volunteer for HPC19
14 hours ago
Building Performance Institute liked Diane Chojnowski's discussion Building Performance Association December Newsletter
14 hours ago
Building Performance Institute liked Diane Chojnowski's discussion BPI Winter 2019 Performance Matters Newsletter
14 hours ago
Building Performance Institute liked Wayne Melancon's discussion What's the Most Profitable HVAC Job for Your Company?
14 hours ago
Building Performance Institute liked Building Performance Journal's blog post Dust-Control Strategies for Energy Upgrades
14 hours ago
Building Performance Institute liked Macie Melendez's blog post Re-introducing Myself as the Building Performance Journal’s Managing Editor
14 hours ago

© 2020   Created by Building Performance Association   Powered by

Badges  |  Report an Issue  |  Terms of Service