Customer Response Cards/Online Reviews: You Need To Know What Your Customers are Thinking

Event Details

Customer Response Cards/Online Reviews: You Need To Know What Your Customers are Thinking

Time: December 3, 2019 from 3pm to 4:30pm
Location: Your Computer
Street: 107 Hermes Road, Suite 210
City/Town: Schenectady
Website or Map: http://bpi.org/webinar/custom…
Phone: 5188992727
Event Type: webinar
Organized By: Building Performance Institute
Latest Activity: Jul 15

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Event Description

It is imperative that today’s company owner/manager receive steady feedback from their customers. The company needs to know the customers opinion of their service, office staff and overall quality of work. Properly designed and presented Customer Response Cards and/or online reviews provide the needed information for today’s contractor to tweak their companies for maximum profitability. Several physical cards/online review systems will be discussed along with information on how to present the cards including incentive systems for your technicians to give the cards out.

Presentation by Tom Grandy
Earn Up To 1.5 BPI CEUs

Free to BPI GoldStar Contractors and BPI Test Centers; $50 fee for all others

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