I previously purchased a license for Wrightsoft. Now that they have gone to an annual support fee in 2011, they won't even give me a new license key when I reloaded the software on the same machine after a crash. I understand the need to charge for support services, but demanding a suport fee just to re-activate a key seems excessive.

 

Anyone have similar issues lately? I'm not sure that I'll renew their support just for the key activation. Other products are available and better for the non-hvac users like us.

 

 

Tags: WrightSoft, fees, license

Views: 207

Replies to This Discussion

Kyle,

Thanks for suggestions. I'll give them a try and let you know how it works out.

 

Bob

 

 

RSS

Discussion Forum

Can you trust your Load Calc Software?

Started by Christopher Morin. Last reply by Eric Kjelshus Feb 18, 2014. 1 Reply

Attic insulation vs. Insulated roof deck

Started by Robert DV. Last reply by Robert DV Jul 6, 2012. 3 Replies

Support licensing in 2011

Started by Robert Zockoff. Last reply by Robert Zockoff Jun 20, 2011. 2 Replies

Latest Activity

Don Fugler replied to Don Fugler's discussion joining ducts in the group HVAC
"Brendan, Thanks for that response. Because of your warning, I just went down to the basement and…"
1 hour ago
Brendan Reid replied to Don Fugler's discussion joining ducts in the group HVAC
"Hi Don, Summary: DRYER VENT: screws bad idea, possibly prohibited by code. METAL DUCT: must be…"
1 hour ago
Profile IconBrendan Reid and David Butler joined Allison A. Bailes III's group
Thumbnail

HVAC

HVAC design, Manuals J, S, T, & D, Duct leakage, Air flow, ENERGY STAR new home requirements,…See More
1 hour ago
Profile IconSean Wiens and David Butler joined Chris Laumer-Giddens's group
Thumbnail

Energy Efficient Design

Energy efficiency starts at the drafting table...How architects and designers can help buildings…See More
9 hours ago
Profile IconSean Wiens and David Butler joined Mark Richardson's group
Thumbnail

Renewable Energy

This group will focus on the issues associated with incorporating renewable energy sources like…See More
9 hours ago
Al Tibbs posted photos
10 hours ago
Al Tibbs replied to Bob Krell's discussion What Do You Do When You Find Suspected Mold? in the group Healthy Indoors (IAQ)
"In any case where there is visible mold present, I would begin with a thorough VISUAL assessment of…"
10 hours ago
Al Tibbs joined Bob Krell's group
Thumbnail

Healthy Indoors (IAQ)

The Healthy Indoors group is focused on indoor air quality (IAQ), mold, moisture control, radon,…See More
11 hours ago

Photos

  • Add Photos
  • View All

© 2017   Created by Home Performance Coalition (HPC)   Powered by

Badges  |  Report an Issue  |  Terms of Service