I previously purchased a license for Wrightsoft. Now that they have gone to an annual support fee in 2011, they won't even give me a new license key when I reloaded the software on the same machine after a crash. I understand the need to charge for support services, but demanding a suport fee just to re-activate a key seems excessive.

 

Anyone have similar issues lately? I'm not sure that I'll renew their support just for the key activation. Other products are available and better for the non-hvac users like us.

 

 

Tags: WrightSoft, fees, license

Views: 204

Replies to This Discussion

Kyle,

Thanks for suggestions. I'll give them a try and let you know how it works out.

 

Bob

 

 

RSS

Discussion Forum

Can you trust your Load Calc Software?

Started by Christopher Morin. Last reply by Eric Kjelshus Feb 18, 2014. 1 Reply

Attic insulation vs. Insulated roof deck

Started by Robert DV. Last reply by Robert DV Jul 6, 2012. 3 Replies

Support licensing in 2011

Started by Robert Zockoff. Last reply by Robert Zockoff Jun 20, 2011. 2 Replies

Latest Activity

Profile IconAvery T. Phillips, Sarah Burger, Troy Spindler and 2 more joined Home Energy Pros Forum
5 hours ago
David Butler replied to Brad Cook's discussion Too many Heat Pump Water Heaters in a basement?
"theoretically, let's say you perfectly isolate the HPWH from a heat source. The HPWH's…"
yesterday
David Butler replied to David Butler's discussion How would you insulate this roof?
"Interesting idea. Commercial roof on a slope! Typical density for roofing spray foam is 2.5 to 3.0…"
yesterday
Profile IconRandy Kinnison, Breanna Detwiler, Jeff Farlow and 7 more joined Home Energy Pros Forum
yesterday
Summer Redman added a discussion to the group Job Board
Thumbnail

Hiring 2 Training Specialists in Champaign-Urbana, Illinois

The Applied Research Institute (ARI) at the University of Illinois at Urbana-Champaign is seeking…See More
yesterday
Summer Redman joined Diane Chojnowski's group
Thumbnail

Job Board

This group is for posting jobs related to all aspects of the home performance industry including…See More
yesterday
Stacie Bagnasco replied to Evan Mills's discussion Dirty solar panels
"This is a great idea. I clicked on your discussion because it made me remember that I forgot to get…"
yesterday
Kirsten Richnavsky posted an event
Thumbnail

rCloud - The Future of Testing at Your Office or Home

October 18, 2017 from 2pm to 3pm
Integrating rCloud as an essential part of your RESNET QA process.Retrotec’s rCloud app is here,…See More
yesterday

Photos

Loading…
  • Add Photos
  • View All

© 2017   Created by Home Performance Coalition (HPC)   Powered by

Badges  |  Report an Issue  |  Terms of Service