Hancock Energy Software is hiring another Technical Account Manager

Come join an expanding team that is saving home owners energy.  Hancock Software is an established provider of software solutions for energy efficiency programs and energy audit tools.  The software is widely used in 9 states and that number is growing, that is why we need your help.

We are looking for a  Technical Account Manager who has project management and energy  efficiency technical expertise.  If you or any other energy  professionals that you know are interested in this opportunity, please email your resume to careers@hancocksoftware.com

At Hancock, customer support is sales. Helping our customers is the best way to add value to our brand and you are our ambassador in this mission. This is an opportunity to join a fast growing startup where you will be able engage in an ongoing relationship with a small set of clients to provide them with proactive communication, collaboration, knowledge sharing, and timely resolutions of critical issues to ensure a better overall customer experience.

Responsibilities:
  • Act as a single Point-of-Contact to your assigned customers; this will normally include one or more states and all the independent agencies within the states providing weatherization services.
  • Identify opportunities for customer up-sell and customization.
  • Provide project management for customer on boarding, upgrades and migrations.
  • Coordinate the customer’s support and training.
  • Serve as a central point of contact to actively engage in the review, management and escalation of technical issues.
  • Manage the escalation of critical enhancement requests with Hancock development.


Please email your resume to careers@hancocksoftware.com
http://www.hancocksoftware.com/

Tags: account, efficiency, energy, hancock, jobs, management, managment, project, software, weatherization

Views: 74

Replies to This Discussion

I forgot to mention that Hancock Software provides a unique virtual office, so this job is not location-specific.

RSS

Latest Activity

tedkidd replied to Bob Blanchette's discussion Tankless Water Heaters... has their time finally come?
"Yeah. Gas water…"
18 hours ago
Eric Kjelshus replied to Bob Blanchette's discussion Tankless Water Heaters... has their time finally come?
"With super cheap natural gas prices now, still worth going all electric?  Tankless needs a lot…"
19 hours ago
Stuart Langley liked Chris Clay's photo
yesterday
David Butler replied to David Butler's discussion How would you insulate this roof?
"Stuart, I wasn't considering the copula windows... yes, those would indeed need to be…"
yesterday
Stuart Langley replied to David Butler's discussion How would you insulate this roof?
"Well, @David Butler, you have seen the property more accurately than I have, but my impression of…"
yesterday
David Butler replied to David Butler's discussion How would you insulate this roof?
"@ Stuart,I don't think there's any concern about impact of 4" build-up on elevation…"
yesterday
Stuart Langley replied to David Butler's discussion How would you insulate this roof?
"So this building has a few issues with air leaks and air leaks have so much to do with discomfort…"
yesterday
Stuart Langley replied to David Butler's discussion How would you insulate this roof?
"John Hatfield has the right idea here for a new roof deck. Polyiso boards always need a good stout…"
yesterday

Photos

  • Add Photos
  • View All

© 2017   Created by Home Performance Coalition (HPC)   Powered by

Badges  |  Report an Issue  |  Terms of Service